Access and Equity

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We want everyone to feel welcome

At Manningham Community Health Services we welcome everyone and are committed to access and equity.

We believe that no one should be disadvantaged in their access to our service regardless of their country of birth, language, culture, race, religion, gender, sexual orientation, or disability. Our staff are trained to support the needs of the community and are committed to working towards creating an environment which is inclusive for all. We have bi-lingual members and can arrange for translators at no cost where required.

Our services are developed and delivered on the basis of fair treatment of clients. Fees are charged according to our clients financial status and ability to pay. We offer services from a range of sites and can provide transport or arrange a home visit.

Opportunities for employment are open to all. We have employment practices that encourage and support applicants from all backgrounds so that our workforce can reflect the diversity of our community.

 

Lesbian, Gay, Bisexual, Transgender and Intersex

We welcome and support members of the Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) community. We have trained staff who aim to meet the health needs of the LGBTI community by providing quality care and support. Staff ensure that safety and confidentiality needs are met. You don’t have to tell us if you are LGBTI, but you can if you want to.

USEFUL LINKS

www.glhv.org.au

www.valscafe.org.au

www.rainbownetwork.com.au

www.safeschoolscoalitionvictoria.org.au

Refugees

We aim to facilitate a welcoming and supportive environment for those with a refugee or asylum seeker background to access quality health services and care. Our trained team of staff ensure that holistic and culturally sensitive care is provided to all our clients, aiming to meet the health care needs of refugee and asylum seekers.

All  services to refugees are provided free of charge.

Aboriginal Torres Strait Islander

Manningham Community Health Services works with people and agencies to improve the health, wellbeing and access to health services for Aboriginal and Torres Strait Islander people in our community.

Manningham has a small population of approximately 150 Aboriginal and Torres Strait Islander people (ABS, 2011) and wishes to create a welcoming and culturally sensitive environment that will enable better access to health services for Indigenous people.

Language other than English / Interpreter Services

Manningham Community Health Services welcomes people from all cultures and we ensure good access to services by employing many bi-lingual staff, and also offering the use of interpreter services. We are able to provide an interpreter for most of our services. Please let our staff know about this when you call us. If you cannot speak English, you can ask a friend, family member or someone else to call AHC on your behalf, to ask for an interpreter.

We also have some of our information flyers translated into other languages. To access these flyers go to the Publications page.